FAQs

Q: How long does shipping take?

A: For domestic orders, it will normally take 1 to 2 business days. For UK orders, it takes 3 to 5 days. EU: 3 to 5 days. For international orders, please allow up to 7 to 12 days.

Q: Do you ship internationally?               

A: Yes, we ship worldwide to ensure that every customer enjoys their shopping experience with us.

Q: Is your website secure with my personal information?

A: Absolutely, we use SSL security to ensure all your personal information is encrypted. We do not store your credit card information, and we use it only once to process your order. Then we purge your credit card information.

Q: Can you help me with customs fees?

A: We are not responsible for customs fees or holds by customs. You will be required to pay any additional fees. This does not apply if you are ordering from Ireland or the EU; it applies only to international orders.

Q: Does  NVRONE provide a quality guarantee for all the products being sold?

A: Absolutely. If you don't like the product or find it damaged, contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us, and we'll get it addressed!

Q: Do you offer a refund if I don't like the product?

A: Absolutely. We offer a full refund if you don't like the product. Simply visit our refund policy page for complete details. If you have any additional questions not covered in our FAQ, please contact us, and we will get back to you as soon as possible.